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Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Return Policy
We accept returns or exchange within 15 days of arrival. Returning non-defective item(s) is subject to a 15% restocking fee. We are not responsible for return shipping and handling cost. All shipping charges are non-refundable.
Inspect the package with the driver when receiving, if in the rare case that packages were damaged during transit, please have the driver make a damage note, then report to us within 5 days of arrival. Please keep damaged items in the original packing box. We will file damage claim with the carrier and send you new replacement or issue refund after they exam the damaged items and approve the claim.
Any shortage or missing items must be reported within 5 days of order arrival date.
Please use Contact Us form for return and exchange or reporting lost and damaged packages. We will respond to your request and advise you how to process the claim.
Shipping Policy
Shipping Time -- Most orders received will ship the next or second day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability
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